Thai OPPO Service Standardization Training 2018

In this is the half of year, the headquarter has a policy to develop service standards. It has a plan to startwith the representatives of each country in Southeast Asia to attend the 2018 Service Standardization course in Guangdong, China.

In our training path is concentrated at HQ. All included with Curriculum Design, PPT Principles, Training Skills, Compliance Standards, Service Center Image, Personality, The receptionist's image and the service script.

Review

All this makes trainers able to take the key that can be applied. After the training, the trainers have returned. Then analysis topics, Translate PPT, set the plan and result summary of content in line with domestic fundamentals. The training process is out and the topic is important. Three topics including with Reception Image & Etiquette, Service Image & 6S, and service scripts. We planned to start from the supervisor, Get them to bring back the knowledge to train at the branch.

Sep.

14

OPPO service Thailand was training with 13 participates, in Supervisor position. In a program all including 3 major topics which PPT & Practices .At Chamnanpenchart business building Rama 9 Bangkok, Thailand.

Trainers

CHOTIKA     &     KELLY

AM

HI

In the morning. Start with power point of Reception Image & Etiquette.

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Practices

After lunch come with service image 6S, meeting and service script

After all serious day we are get together for dinner near work place.

Through this event, All participant can apply for the customer and share with other staff this is some example Supervisor’s Homework. For other there are in the training phase.

Ｃｈａｎｇｍａｉ          Ｗｅｓｔｇａｔｅ

Ｌａｍｐａｎｇ          Ｃｈａｎｇｒａｉ

This is not the end. We need to do it continuously. Please follow the next episode. 

 Thank you！